Privacy Policy

This Privacy Policy of Foodsherpa.com (“Foodsherpa”, “we” or “us”), effective as of January 1, 2011, sets forth our online information practices and the choices available to our users regarding the collection and use of personally identifiable information (described below in greater detail).  By using this website, you consent to Foodsherpa’s Privacy Policy, as specified below, and acknowledge and agree to Foodsherpa’s practices and procedures.

This Privacy Policy applies to the collection and use of information on Foodsherpa.  The service providers and other websites referenced on Foodsherpa are not required to adhere to Foodsherpa’s Privacy Policy, nor is Foodsherpa responsible for the content of any off-site pages referenced.  Links from this website do not constitute endorsements by us.  For information about the privacy policies of third parties, please contact those websites and service providers directly.

Personal Information Gathered by Foodsherpa

Foodsherpa endeavors to facilitate your use of our site and to provide you with personalized services, interactive communications and online shopping ease.  In order to better serve you, Foodsherpa collects three types of information: (1) Information You Provide, (2) Information Automatically Collected and (3) E-mail Communications.  We will not collect information about consumers who browse this website, except as set forth below, without notifying you. 

1. Information You Provide. 

Personally identifiable information is collected by Foodsherpa each time a user opens an account and/or books a service.  Personally identifiable information includes your name, address, email address, telephone number, credit card information or other similar account information, passwords and any other information that you may volunteer.  Foodsherpa also may collect the personally identifiable information of third parties who are the recipients of our services.  We use a third party payment processing vendor and will not store your credit card information.

2. Automatically Collected Information.

Each time you access our website, we receive and store domain name information in order to gather broad demographic information which helps us to analyze trends, administer the site, and track movement.  Domain names are not linked to personally identifiable information; for example, our web server automatically recognizes our consumers’ domain names but not the personal e-mail addresses of our consumers.  In addition, certain information regarding your use of Foodsherpa may be collected via “cookies”.  “Cookies” are text files used for authenticating, session tracking (for purposes of site maintenance) and for remembering user information, such as site preferences and the contents of each customer’s electronic shopping cart.  This information may include the frequency of your visits to the site, the areas of Foodsherpa you visit most frequently, your preferences with respect to those areas, and certain session information (such as the items added to your shopping cart).  Foodsherpa does not use “cookies” to collect personally identifiable information from our users.  You may reject a “cookie” and still use Foodsherpa. 

3. E-Mail Communications. 

Foodsherpa collects the e-mail address of each individual who communicates with us via e-mail and who posts information to our website.  In addition, we are able to see and collect, in the aggregate, which websites are accessed by our customers immediately prior to and following a visit to www.Foodsherpa.com.  We also collect information that is provided by our customers, such as information entered by users choosing to participate in a survey or in one of Foodsherpa’s featured services (for example, Foodsherpa’s reminder requests). 

Use of the Personally Identifiable Information 

We want to be sure that we keep only the most accurate and up-to-date information about each of our customers in our records.  Therefore, whenever you believe that your contact information should be updated, please e-mail us to request that we correct or update your contact information.  

The personally identifiable information we gather may be used by Foodsherpa in the ordinary course of business.  Examples of usage include: (1) fulfilling your request for a product, service, or other related information; (2) improving the content of our website; (3) customizing the content of our website; (4) notifying you about updates to our website; and (5) contacting you for marketing purposes.  The information collected during the registration process, or otherwise volunteered by you on our website, may be used by Foodsherpa to better serve you by customizing our product offerings and providing you with information about new products and/or special offers.  

If you purchase a product or service through Foodsherpa, we will ask for your credit card or other account information, which will be provided to our payment processing vendors in order to process credit card payments and perform related payment functions. We do not give out your credit card or other account information to unaffiliated third parties without your permission unless it is necessary to fulfill our responsibilities, including, but not limited to, delivering a product or service.   When applicable, personally identifiable information (including, but not limited to, credit card and other account information) may be shared with agents or independent contractors who assist in providing support for our internal operations. 

At all times, Foodsherpa reserves the right to disclose the personally identifiable information of our customers where required by law or in order to comply with valid legal process (including, for example, a search warrant, subpoena, or court order), to protect the company's rights or property (including, without limitation, in the event of a transfer of control of Foodsherpa or substantially all of its assets, at which time, if permissible under the terms of any agreements governing such change of control or transfer of assets, Foodsherpa will post a notice on its website), or to protect against harm (such as during an emergency or when safety is at risk). 

Limiting the Use of Your Personally Identifiable Information 

You may choose to remove your name, telephone numbers, and postal and email addresses from the lists used by Foodsherpa to send notices, updates and marketing materials to our customers at any time by sending an e-mail to Foodsherpa at support@foodsherpa.com instructing us to delete your name from such lists or by replying to our confirmation emails with the words UNSUBSCRIBE in the body.  From time to time, Foodsherpa may make such lists available to other reputable organizations whose products or services we think you might find interesting.  If you wish to remain on Foodsherpa’s customer list but do not want us to share your e-mail address or mailing address with other companies or organizations, please email us to be removed from any list(s) shared with outside organizations. 

Changes to Our Privacy Policy 

We may revise this Privacy Policy from time to time and will post our new Privacy Policy, along with a notice of such revisions, to our homepage.  If we plan to use customer information for new uses not previously disclosed in our Privacy Policy, we will post the policy changes to our website in order to notify you of these changes. We also will provide you with the ability to choose whether Foodsherpa may use information previously collected from you for these new purposes or whether such policy changes shall only apply to information collected from you moving forward. 
If you are concerned about how we may use your information, please check our website periodically.  Please also feel free to contact us at the address and telephone number provided below. 

Security 

Foodsherpa is committed to taking reasonable steps to safeguard your personally identifiable information.  For example, when an order is placed online, secure online payments processing technology is used to collect your financial information.  Additionally, only employees of Foodsherpa responsible for marketing and customer service will have access to the personally identifiable information of our customers, and all employees of Foodsherpa (including our consultants) are required to sign confidentiality agreements.  We cannot guarantee that the security measures described herein (or any other security measures taken by Foodsherpa) never will be defeated.  We suggest that you help safeguard your personally identifiable information by making sure the security icon is visible in your browser window when providing financial information to Foodsherpa. 

Children and Privacy 


Foodsherpa is not a website directed at children, and we have no intention of collecting personally identifiable information from children, particularly children under the age of 13.  Foodsherpa may, from time to time, offer children’s “experiences” for purchase by adults.  Children under the age of 18 should not use this website unless supervised by a parent or guardian.  In the event that we become aware that a child under the age of 18 has provided us with personally identifiable information through the use of this website, we will delete that information and notify you via email. 

Contact Us. 


We can be reached by e-mail at support@foodsherpa.com.

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